Privacy Policy

I. Introduction

SoundGTM, Inc. values privacy and provides this policy to inform visitors and users of its websites (soundgtm.com and soundgtm.ai) about data collection and handling practices. The company operates a B2B platform enabling businesses to manage referral partners and connect with communities.

II. General Data Protection Regulation

As a Washington-based company, SoundGTM doesn't intentionally market to EU residents but doesn't restrict EU access. The company commits to GDPR compliance for any EU data subjects providing information.

Your Privacy Rights Under GDPR

EU data subjects have the right to:

• Know how data is stored, used, or shared
• Access personal data
• Rectify inaccurate data
• Request erasure
• Prevent data processing
• Request portable data copies in machine-readable format
• Object to data use or sharing
• Avoid automated decision-making and profiling

Legitimate Business Interest

SoundGTM processes data based on:

• Fulfilling service commitments
• Legal compliance requirements
• Protecting vital interests
• Legitimate business operations
• User consent

Data Retention and Erasure

Personal information is retained for service provision or minimum four years. Users may request deletion via info@soundgtm.com. The company may retain data for fraud prevention and legal obligations.

Response to Requests

The company responds within 30 days without charging fees, though manifestly unfounded requests may be refused with explanation.

Data Controller and Processor

SoundGTM acts as data controller for most operations. Stripe, Inc. serves as payment data controller. The company processes its own data with no third-party processors.

Data Protection Officer

While not formally required to designate a DPO, Kevin Boehm (CTO) handles data protection compliance questions at info@soundgtm.com.

Breach Notification

The company maintains breach detection policies and notifies authorities within 72 hours where required, providing affected individuals with breach details and protective measures.

III. Use, Processing, and Sharing of Personal Information

SoundGTM may use personal information to:

• Respond to inquiries
• Send service updates
• Process account registration and payments
• Deliver marketing communications
• Personalize website experiences
• Facilitate promotions
• Enable social sharing
• Collaborate with authorized partners
• Conduct business analytics and fraud prevention

Restrictions on Data Sharing

The company won't:

• Share data for interest-based advertising campaigns
• Associate data with remarketing lists or cookies
• Combine targeting information with personal details
• Share precise location without consent
• Transfer data to Google or third parties via remarketing

Permitted Disclosures

SoundGTM may disclose data when:

• Required by law
• Necessary to protect rights or safety
• Enforcing Terms of Service
• Pursuing available remedies

IV. Collection of Other Information

Personally Non-Identifiable Information

The company collects demographic data (age, education, profession, location, gender) that cannot independently identify users. This information may be pooled with other data for business analysis.

Passively Collected Information

Website visits generate non-identifiable data including IP addresses, browser types, timestamps, and interaction metrics.

Aggregated Personal Data

SoundGTM analyzes personal information in aggregate form that doesn't identify individuals and may share aggregated statistics with partners.

Customer Credit Card Information

Stripe, Inc. securely stores credit card data. Users agree to Stripe's Terms of Service and privacy policies by using services.

V. Website Tracking

SoundGTM may track:

• Website and service usage for analytics and support
• User behavior for service access and payment processing
• Website usage to market services on first and third-party platforms

Users may opt out of targeted advertising through the Network Advertising Initiative (networkadvertising.org/choices/) or Digital Advertising Alliance (aboutads.info/choices/), though general advertising continues.

VI. Tracking Technologies

Cookies

The company uses session and persistent cookies for site functionality, personalization, analytics, and advertising. Users can decline cookies through browser settings, though some features may not function properly.

Web Beacons

Electronic files signal when content, advertisements, or emails are viewed. These may be tied to personal information to measure communication effectiveness.

Log Files

Automatically reported browser data includes IP addresses, browser type, ISP, pages visited, and timestamps. The company uses Google Analytics for usage analysis and reporting.

Embedded Scripts

Programming code temporarily downloads to collect interaction data, active only during site connection.

Browser Fingerprinting

The company may analyze device information including operating system, plugins, and system fonts for identification.

ETags

Entity tags in browser cache may serve as device identifiers for tracking purposes.

VII. Children

The website and services aren't intended for users under 16. The company doesn't knowingly collect information from anyone under 16. Users must have parental permission if aged 16 or under.

VIII. Links to Other Websites

SoundGTM isn't responsible for third-party privacy practices. The policy applies only to its website and services, not linked external sites.

IX. Security

The company maintains reasonable security precautions but cannot guarantee protection against unauthorized access. Information travels through third-party infrastructures beyond company control. Users should direct security concerns to info@soundgtm.com.

X. Data Retention

Personal information is retained for four years or as long as needed to provide services.

XI. Do Not Track

The company's website doesn't respond to "Do Not Track" signals currently, though protocols may change.

XII. Advertising/Google Ads

SoundGTM uses Google Ads for internet advertising. Google, Inc. (1600 Amphitheatre Pkwy, Mountain View, CA) distributes relevant ads. Conversion cookies expire after 30 days and track sales generated through ads. Users may object to interest-based advertising at google.com/settings/ads.

XIII. Analytics

Google Analytics

The company integrates Google Analytics for traffic analysis. Google places cookies enabling data analysis about website usage. Collected data includes IP addresses, browser types, and visit patterns. Users can download a browser add-on at tools.google.com/dlpage/gaoptout to prevent data transmission.

XIV. Disclosures Regarding U.S. State Data Privacy Acts

Several U.S. states provide personal information rights including access, deletion, correction, and opt-out capabilities. SoundGTM currently isn't subject to these laws but provides transparency about data practices.

California Consumer Privacy Act (CCPA)

The company operates below CCPA thresholds but voluntarily complies. Users may opt out of personal information "sales" at info@soundgtm.com.

CCPA "personal information" includes identifiers, property records, purchasing histories, biometric data, internet activity, geolocation, employment, and education information. "Sales" broadly include any business transfers of data for consideration.

Rights for California Residents (16+)

Right to Know: Users may request information about collected data categories, sources, purposes, and third-party recipients.

Right to Delete: Users may request deletion subject to exceptions including transactional necessity, security, error debugging, legal compliance, and research purposes.

Right to Opt-Out: Users have 45 days to verify requests. Requests should go to info@soundgtm.com.

Disclosures for Business Purposes

The company may have disclosed personal information to recipients listed in Section III for business purposes.

XV. OAuth Providers/Google

Users may sign in using services like Google OAuth, which authenticate identity and share profile information. This enables optional sharing of activities on user profile networks.

XVI. Referrals

Users may refer friends via email. The company stores friend email addresses solely for sending one invitation and tracking referral success. Friends may request removal at info@soundgtm.com.

By submitting others' information, users warrant they possess authority and the individual consents.

XVII. Testimonials, Ratings, and Reviews

Personal information included in testimonials, ratings, or reviews submitted on the website will display publicly. Third-party service providers may collect and display reviews. Users may request removal at info@soundgtm.com.

XVIII. Changes

The company may update this policy anytime. Material changes trigger website posting and email notification. Users should regularly check for updates.

XIX. Incorporation into Terms of Service

By accessing the website or services, users accept these practices and consent to information processing. This policy integrates into the Terms of Service.

XX. Opt-Out Policy

Users may opt out of information sharing and marketing communications by contacting info@soundgtm.com.

XXI. Contact Us

For privacy questions, contact:
Email: info@soundgtm.com
Mail: SoundGTM, Inc., 300 Lenora Street PMB 1060, Seattle, WA 98121 USA

Footnotes

1. Processing encompasses operations on personal data including collection, recording, storage, retrieval, use, disclosure, and destruction via manual or automated means.
2. Personal Information includes identifiable details like name, address, telephone, and email. SoundGTM collects only voluntarily provided information during account registration, service use, or user communications.
3. Third Party Personal Information may be obtained from affiliates. Users warrant third-party information was obtained with consent and that individuals haven't requested communication exclusion.
4. Authorized Service Providers perform functions including order fulfillment, payment processing, delivery, customer service, analytics, and feature support with access limited to business necessity.
5. Affiliate Businesses partner with SoundGTM to sell products or services. Information sharing enables diverse product recommendations while requiring affiliate compliance with privacy and security laws.
6. Business Partners offer related products, services, or promotions. Information sharing occurs only upon user participation in specific offers or programs.